SeeRM is the first specialist digital relationship marketing and Social CRM consultancy in Belfast, Northern Ireland.

Relationship marketing is a business management process in which an organisation works in partnership with its customers to deliver what those markets really want; developing customer loyalty, trust, advocacy, increased profitability and mutual happiness.

Social CRM is a developing concept that uses the power of the Web 2.0 toolset  - forums, blogs, Twitter, Facebook, LinkedIn etc - to build and develop those market relationships through ongoing managed conversations with your customers, investors, suppliers, distributors and your own employees etc.  

We hope you can use this website as an ongoing source of information and advice about Digital Relationship and Conversational Marketing and/or Social CRM. If you want to talk to us at any time about how we might be able to help your organisation, please email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Tweet @SeeRM and we'll come running...

We look forward to talking to you.