Budgets for Digital Relationship Marketing to increase in 2010
The “2010 Digital Marketing Outlook” report found that 81% of the brand executives surveyed expected an increase in digital projects in 2010, and one-half will be moving dollars from traditional to digital budgets. Further, more than three-quarters think the current economy will push more allocations to digital.
Senior marketers reported that social networks and applications were their biggest priority for 2010, followed closely by digital infrastructure, e.g CRM systems implementation. While social media marketing looks set to stay top of mind, a majority of respondents considered a range of digital activities at least “important,” with only games failing to inspire widespread interest.
Marketers are looking closely at measures of engagement. Respondents considered time spent on a site to be the most important performance metric, followed by unique page views.
Despite a bright outlook for digital, the report warned marketers that they must keep pushing for advances in the channel.
“Digital agencies must avoid complacency at all costs and continue to focus on driving innovation as well as engaging consumers with relevant dialog in uncharted and fast-moving channels,” said Steve Wages, interim executive director of SoDA, in a statement.
(from eMarketer.com, 26/01/10)



